FAQs
1. Who are you and where are you based?
We are Pachisi, a brand that makes ancient and other popular board games on fabric with a certain quirkiness in our designs. We also make felt products for nursery. Pachisi is based out of Chennai.
2. Are your products handmade?
Our games are machine embroidered on fabric. But yes, some of our products such as felt are hand-crafted, with every detail taking human effort, time and plenty of love.
3. Is the fabric game travel friendly?
Ofcourse! Our games can be folded and you get a pouch to put them in. They are super light and don't take up much space. So tag them along when you are on a holiday!
4. Do you design and sell only Indian board games?
Here at Pachisi, we like to revive all ancient games. But we started off this venture with Indian ancient games, so you may just find more of them. We also have Rota and Senet that are Non-Indian ancient games.
5. Do you provide coins?
Yes, we provide coins made of wood or felt (depending on the game). We also provide dice for you to play.
6. I have never played this game before. Can you help?
Don't worry, we provide a detailed instruction manual for you to understand and play the game.
7. Can I wash my fabric board games?
No please! Though we handpick our fabrics, some of them might bleed when washed. If you must clean them, we recommend dry-cleaning.
8. Can I wash felt products?
Yes, you can hand wash our felt products.
9. What payment options do I have?
At present we support three payment modes: Net Banking, Debit Cards and Credit Card.
We support all VISA, MasterCard and AMEX cards.
10. How long does it usually take to ship a product?
Please read our Shipping Policy for more information.
11. Do you ship abroad?
For international shipping, please write to us at info@pachisi.co.in
12. Can I return or exchange a product?